Privacy Policy

Veil Vertex is a brand of Apex Pixel Labs LLC. Apex Pixel Labs LLC operates this website and related public inquiry channels.

Visitors may provide information through contact forms, chatbot and lead qualification flows, project inquiry forms, email, or other direct communication. This may include name, business name, email address, phone number, budget range, timeline, project goals, technical requirements, and related messages.

Contact form submissions and chatbot messages may be used to understand a potential project, respond to inquiries, prepare discovery notes, qualify fit, and support proposal preparation. Chatbot and lead information may be reviewed by the Veil Vertex team before any client-facing decision or communication.

When configured, the website uses Google Tag Manager to operate Google Analytics and Google Ads measurement. Google Analytics helps Veil Vertex understand page use and privacy-safe funnel interactions. Google Ads measurement helps attribute a confirmed enquiry to an advertising campaign. Google may process limited cookieless measurement signals while consent is denied; analytics storage, advertising storage, advertising user data, and advertising personalisation remain denied until the applicable choice permits them.

Visitors in the United Kingdom and European Economic Area can accept all, reject all, or choose analytics and advertising separately. Essential site functionality does not depend on either optional category. Choices are stored in first-party browser storage for up to 180 days and can be changed at any time through the Cookie settings control in the website footer. Learn more about how Google handles business data in Google's Business Data Responsibility information.

Cloudflare Web Analytics may also be used for basic privacy-focused site measurement when configured. Security, form, hosting, and embedded providers may use storage that is necessary to provide their requested functionality.

When someone arrives through an advertising or campaign link, Veil Vertex may store the original campaign parameters, landing-page path, referrer, entry time, and an analytics session identifier in first-party session storage. This information is retained for the current browser session so it can accompany an enquiry and help us understand which campaign led to it. We do not place form answers, names, email addresses, phone numbers, or website URLs in analytics event metadata.

Information may be used for service communication, lead follow-up, discovery calls, proposal preparation, project delivery, support handling, internal operations, security, troubleshooting, and improving the quality of Veil Vertex services.

Veil Vertex may use AI-assisted tools to help draft summaries, project notes, suggested replies, content drafts, or client update drafts. AI-assisted outputs are intended for internal workflow support and should be reviewed by a human before being sent or published in client-facing contexts.

Information is not intended to be sold as a standalone product. It may be shared with service providers that help operate the website, communications, analytics, hosting, project delivery, support, storage, or similar business functions. Information may also be disclosed where required for legal, compliance, security, or rights-protection reasons.

Information may be retained for as long as reasonably needed for inquiries, project delivery, support, business records, security, legal, or operational purposes. Exact retention periods may vary by record type and context.

To ask a privacy question or request an update to information you provided, contact Veil Vertex through the public contact page or email hello@veilvertex.com.

You can also start from the contact page.